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(NAR) VOL. 18 NO. 1/JANUARY - MARCH 2007

[ OTS TRANSPORT SECURITY REGULATION NO. 001-2006 CASS, October 23, 2006 ]

OTS-CASS TRAINING, QUALITY CONTROL AND TESTING



Pursuant to Sections 3.1.1; 3.4.4; 3.4.6; and 3.4.7 in the Amendment 10 of the International Civil Aviation Organization (ICAO) Annex 17, a Transportation Security Regulation on Civil Aviation Security Service (CASS) training, quality control and testing standards are hereto established to address and sustain the effective implementation of the National Civil Aviation Security Program (NCASP) and its supporting documents.


RULE I
Title, Basis, and Definition Of Terms


SECTION 1. Title- This shall be known as “THE OTS-CASS RULES & REGULATIONS ON TRAINING, QUALITY CONTROL & TESTING”.

SECTION 2. Basis- To implement the “National Civil Aviation Security Program” (NCASP)” in compliance with the provisions of Annex 17 of the International Civil Aviation Organization (ICAO), a Quality Control System (QCS) is hereby established to translate plans and procedures promoting the continuing improvement and corrective activities (monitoring, survey, inspection and audit), thus establishing uniform, consistent and sustained performance in the implementation of the NCASP. The QCS will promote Training Program (National Civil Aviation Security Training Program, NCASTP), Quality Control Program (National Civil Aviation Security Quality Control Program, NCASQCP) and Testing Program (National Testing Protocol) that will insure the uniform, consistent and sustained performance of civil aviation security measures and practices.

SECTION 3. Definition of terms

3.1
Audit- A methodically planned review to determine how security activities are regularly conducted in compliance with the established procedures & standards.
3.2
Inspection- An examination of the implementation of relevant “National Civil Aviation Security Programme (NCASP)” requirements by an airline, airport, or other entity involved in security.
3.3
Monitoring- The uninterrupted physical observation of the performance of airport security duties made by inspectors to ascertain their uniform, consistent and sustained security job performances.
3.4
Security Survey- An evaluation of security needs including the identification of security vulnerabilities that would be exploited to carry out an act of lawful interference, and the recommendations for corrective actions.
3.5
Violation- Failure to perform duties and obligations in accordance with the prescribed directives, procedures, programs, standards operating procedures, memorandums and the like.
3.6
Deficiency- Failure to undertake security measures required of the situation/demand at hand.
3.7
Preventive Action- refers to the activities undertaken by Office for Transportation Security (OTS) quality control inspectors/auditors (monitoring, inspection, survey and audit) to insure uniform, consistent and sustained performance of airport security duties.
3.8
Corrective Action- refers to the activities undertaken by airport level inspectors/ auditors and the managers/supervisors of each airport security related office to insure uniform, consistent and sustained performance of airport security duties in order to be self-correcting.
3.9
Security Test- A covert or overt trial of an aviation security measure which simulates an attempt to commit an unlawful act.



RULE II
Training, Quality Control, Testing

SECTION 4. Training:

4.1
Airport is a vital installation of high-activity. Security demands that all airport security related personnel be appropriately trained.
4.2
No airport personnel performing security functions shall be deployed without appropriate aviation security training from OTS accredited training institutions pursuant to ICAO STP 123/04.
4.3
The appropriate initial pre-deployment training course for each are:
     
4.3.1 Armed security personnel
-
Basic Aviation Security
Course (AVSEC, STP 123/04)
4.3.2 Screeners
-
Aviation Security Screeners Course
ASSC, STP 123/004)
4.3.3 Airline, Cargo, Catering,
-
AVSEC Awareness Seminar
Ground Handling, Janitorial
4.3.4 Airport-based office personnel
with access to airside
-
. AVSEC Awareness Seminar
     
4.4
Intermediate advance security training courses shall be attended by airport security-related officials commensurate to their position and responsibilities prior to their assumption of duty:
     
4.4.1 Airport Security Supervisor
-
AVSEC Supervisor (STP
23/025/SUPERV)
4.4.2 Airport Security Inspector
-
AVSEC Management
(STP 123/026/MAN)
4.4.3 Airport Security Manager
-
AVSEC Crisis Management
(STP123/027/CRIMAN)
4.4.4 Airport Security Crisis-Mngt
-
AVSEC Cargo (STP
   
123/028/CARGO)
     
4.4.5 Airport Security Instructors - AVSEC Cargo (STP
    123/048/A)
     
4.5
AVSEC Recurrency-training shall be attended by security personnel accumulating maximum point demerits in order to re-acquire the knowledge, skills and competencies required of their position.
4.6
The maximum authorized absence of only one day equivalent to 8 hrs shall be allowed in each basic, intermediate and advance course. Complete attendance in the 8-hour Security Awareness Course for all airport personnel performing security-related functions is mandatory and will be one of the bases for issuance of access pass effective July 2006. Certified Aviation Security Training Institute shall submit After Completion Report for each AVSEC course concluded to enable OTS to evaluate and issue a certification for this purpose.
4.7
There shall be two types of certifications that OTS shall issue: one institutional and individual. Institutional certificate is issued to compliant airport security-related agencies. Individual certification is issued to personnel of airport security-related agencies. These certifications may be revoked by OTS for cause (repeated accumulation of maximum demerit point; major breach of security measures, others)
4.8
Aviation Security Provider (ASP), Aviation Security Training Center (ASTC) and private security training institutions as civil aviation security training institutions shall be certified by OTS before offering and undertaking civil aviation security training. Accreditation in this regard is undertaken by submitting to OTS for evaluation the following requirements: a – Company name and profile; b – License to operate; c – Security Program/ Training Module; d – Information Sheets/training certificates of Certified aviation security instructors; e – Certified list of aviation security books, instruction material and facilities; f – certified information sheets of participants.
4.9
Certifications of individual civil aviation worker shall be based on the guideline/criteria (shown below) to be observed by OTS Certification Board. The Board shall be composed of two personnel from CASS-OTS, one from CATC, and one from PNP-ASG. The board shall be chaired by the OTS Administrator.
4.10
Airport Screener requirements: a) Agility (25%) – Coordination of hands, feet & eyes while performing AVSEC duties; b) Proficiency (25%) – Speed in performing duties without assistance; c) Physical Fitness (25%) – Dexterity/agility in the performance of duties; d) Competence (25%) – Mastery of civil aviation security procedures.
4.11
Instructors requirements: a) Competence (30%) – Mastery of the subject matter and display of self-confidence during demonstration teaching; b) Voice Projection (10%) – Appropriate loudness of voice; c) Personality (20%) – Presentable/appropriate attire; d) Visual Aids (30%) – Use of teaching aids; e) Previous Teaching Experiences (10%) –
4.12
AVSEC Personnel requirements: a) Training certificates; b) SOI/PDS; c) Competency test
4.13
Follow up evaluation shall be conducted on training institutes issued institutional certification. Their training needs shall be assessed in accordance to ICAO prescribed training courses. Similarly, instructors issued individual certification shall be evaluated every two years.

SECTION 5. Quality Control

5.1
Compliance with AVSEC standards is the objective of quality control (QC) in the execution of the National Civil Aviation Security Program (NCASP). Consistency can be attained thru the uniform performance of AVSEC duties learned in ICAO-mandated courses. Quality of AVSEC performance can be realized through the continuous monitoring and verification of the individual and collective performances of all airport-based personnel through the conduct of systematic security inspection, monitoring, survey, audit and testing.
5.2
Quality Control Assurance is a tool aimed to ensure that the quality of the program implementation is not compromised. It should create a confidence that all personnel of airport security related offices are performing properly their duties in accordance with the regulatory requirements set by the OTS in the NCASP. The Airport Security Committee shall be constituted into Quality Control Management Review Board to be conducted in each airport, every month chaired by the airport General Manager. It covers the violations and the action taken against infractions of the national airport and operator’s programs. Conversely, management review shall be likewise conducted by the head of each airport-security-related-agency together with their respective security officer on minor security matters covered under their Internal Quality Assurance review authority. These two processes shall be document; copy furnished CASS-OTS.
5.3
A clear policy definition of the level of quality service in each airport, all security related office shall perform; a) a procedure that sets out the level and frequency of the internal review and to communicate them to CASS, OTS and all concerned airport-based offices; b) procedures by which either quality indicators such as reports, incidents, complaints and deficiencies are brought into the quality assurance review; c) a list of responsible persons and their duties and functions; d) procedures for rectifying any deficiencies found/discovered; e) A procedure for management analysis and overview.
5.4
Airport-security-related-office shall develop, implement and maintain an appropriate Internal Quality Assurance Program aimed in sustaining the performance of their respective personnel. A quality control oversight unit in every airport is hereby established to be composed of three (3) members appointed by the OTS Administrator.
5.5
Reward and Punishment System – In recognition of the efforts of all personnel of each airport security related office to comply with their respective Operator’s Program; a reward system is to be given by the OTS Administrator for their benefit.
5.6
Each personnel of airport security related office shall have a starting maximum total of 50 points merits for six (6) months (January 1 to June 30 and/or July 1 to December 31). This maximum points shall correspondingly be diminished by established/published violations.
5.7
Each personnel of airport security related office who fails to comply or deviates from the required security procedures stated in the National Civil Aviation Security Program, Airport Security Program, OT/Airport authority and management issued Security Memoranda/Directive, Manual/Plans shall be issued Security Violation Ticket (SVT). Checked in the box provided is the particular violation committed together with the corresponding number of demerits incurred. The SVT shall be accomplished in triplicate form. The original copy is for the AVSEC violator, the duplicate to the office of personnel concerned and the triplicate to OTS for consolidation. Anybody who refuses to acknowledge receipt of the said SVT shall be cited nonetheless but the phrase “Refuse to Sign” shall be written across the ticket and initialed by concerned Quality Control Officer.
5.8
Once the stated points are accumulated by concerned personnel, He/She will be informed in writing: a) 30 points – letter caution by Head, QC; b) 40 points – letter warning by Director, CASS; c) 50 points – letter sanction/penalty by Administrator, OTS.
5.9
The following are the violations and deficiencies that could be committed with their corresponding points:


 
 AVSEC DEFICIENCIES

 
 
Points
A
Performing a job contrary to his assignment/designation/appointment
20
B
Ordering screener to exempt someone from screening
20
C
Evading/Exempting passenger from screening
20
D
Mulcting/asking souvenirs from passenger/airport-users
20
E
Refusal to conform after witnessing a violation
(obstruction to Legitimate Security duty)
15
F
Sleeping on post
15
G
Abandonment of post/duty
15
H
Inability to detect prohibited test objects as x-ray operator
15
I
Inability to detect prohibited test objects as baggage inspector
15
J
Inability to detect prohibited test objects as frisker
15
K
Failure to observe procedure as baggage controller
15
L
Failure to observe procedure as x-ray operator
15
M
Failure to observe procedure as baggage inspector
15
N
Failure to observe procedure as frisker (alarm resolution)
15
O
Willful attempt to by pass screening procedure
15
P
Failure to conduct security inspection to all incoming vehicles, its contents and passengers at vehicle gates
15
Q
Failure to observe/make spot corrections
15
R
Non-compliance to lawful order of supervisor
15
S
Arrogance/propane language/words uttered to airport users
15
T
Unauthorized carrying of firearms while on duty in civvies
10
U
Unauthorized facilitation
10
V
Unauthorized absence from post as supervisor or armed officer
10
W
Wearing of unassigned number
10
X
Insistence to enter passenger screening gate (counter flow)
10
Y
No access passes
10
Z
Airport-users pooling (multiple use of OB pass)
10
AA
Placing liquid substance atop x-ray machine
10
BB
Refusal to rotate as screener
10
CC
Improper use of mirror during heightened alert
10
DD
Reading printed materials while on duty
10
EE
Texting/Using of cellular phone on duty
10
FF
Smoking while on duty
10
GG
Unauthorized eating while on duty
10
HH
Babysitting while on duty
10
II
Unofficial phone conversation while on duty
10
JJ
Fooling around with passengers/employees while on duty
10
KK
Inappropriate access pass
10
LL
Failure to conduct countenance and ID photo match/challenge
10
MM
Improper display of access pass/ID
10
NN
Wearing improper/shabby uniform
5
OO
Unpolished shoes/accessories
5
PP
Failure to follow legal instruction from a QCO
15
QQ
Failure to conduct PAT down inspection/body frisking to an airport user who beeps the alarm at the screening area
15
 
   
5.10
A program for a data base to be developed and maintained by OTS/ ASIO shall be updated and made current in order to come up with a monthly and quarterly profile of security violators which shall be the basis for deployment of inspectors and the implementation of no-fault investigation later on. The OTS Administrator may from time to time amend or modify the foregoing violations and corresponding points thereto.
 
   
5.11
All airport-based employees shall be required to bear witness to a security violation when orally requested by a bona fide Quality Control Inspector. Refusal shall mean citation for failure to act as witness to a legitimate security function (obstruction).
 
   
5.12
Each airport authority/management shall conduct a quarterly search for Outstanding Baggage Controller, Frisker, X-ray Operator, Baggage Inspector, Armed Supervisor and Officer using the following criteria: Attendance (15%); Attitude (20%); Personality (15%); and Security Violation Rating (50%). There shall be a monthly; quarterly; and annual winner for each category. Their captioned 5x7 size photographs shall be displayed at every initial entrance gate of each Terminal. Annual winners shall receive on 20 December a written recognition from the Administrator, OTS.
 
   
5.13
It is prohibited for a personnel of airport security-related-office to confront any OTS-QC inspector to complain regarding citation. Each complaint shall be made in writing and addressed to the Chairman, ASC who shall likewise schedule the same through the Secretariat for the next ASC Meeting for hearing/ review/decision.
 
   
5.14
Reporting System –
 
 
   
 
5.14.1
Monthly Personnel Disposition Report utilizing appropriate forms shall be submitted to OTS every 4th day of the following month by airport security related office containing the distribution and designation of each personnel per shift.
 
   
 
5.14.2
Monthly Summary Report containing names of cited personnel shall be submitted to appropriate ASIO Head for corrective actions to be taken.
 
   
 
5.14.3
The following Reports and formats shall be accomplished & submitted by inspectors/concerned personnel as shown:
 
   
 
CASS, OTS Form Nr 04-01 - Screener Performance Log - As appropriate
 
CASS, OTS Form Nr 04-02 - Inspector Daily Log - Daily
 
CASS, OTS Form Nr 04-03 - Screener Rotation Log - Daily
 
CASS, OTS Form Nr 04-04 - Inspector Check-In Log - Daily  
 
   
 
5.14.4
Quality Control Indicators are manifested by:  
 
   
 
a. Fewer complaints;  
 
b. Lesser violations reported by inspectors;  
 
c. Complaints from foreign airport authorities;  
 
d. Complaints from airlines offices;  
 
e. Uniform and consistent performance of duties by security personnel.  
 
f. Others  
 
   
 
5.14.5
There shall be a dedicated Logbook installed in each security manned post where every inspector shall affix his signature attesting his time of inspection/ passage thereat. Similarly, a dedicated logbook shall be installed for each security personnel (ASG, APD, Screeners and security guards) in each manned security post where they shall likewise sign in/out when assuming, or relinquishing duty or attending to personal needs using CASS OTS Form. A separate Logbook shall be maintained exclusively for the rotation of x-ray operators. These Logbooks shall be made available to inspectors.
 
   
 
5.14.6
Once the performance of all security personnel becomes uniform and consistent as determined by OTS using quality control indicators, the Merit and Demerit System shall be terminated to be replaced by a no-fault investigation system.

RULE III
Construction, Reservation, Separability and Effectivity

SECTION 7. Construction – These rules shall be liberally construed in order to promote security objectives.

SECTION 8. Reservation – Nothing herein shall be construed as precluding OTS through the Administrator from enforcing these rules in conducting inspection, investigation, evaluation, assessment and audit of the activities enunciated herein, and in prescribing other requirements to meet the constantly evolving pace in transport security administration.

SECTION 9. SEPARABILITY – If any provision or section of these rules is declared null and void by competent authority, the other stays and are not affected and shall remain in full force and effect.

SECTION 10. Effectivity – This Transport Security Regulation shall take effect immediately after publication in a newspaper of general circulation.

Adopted: 23 Oct. 2006

(SGD.) USEC. CECILIO R. PENILLA
Administrator, Office for Transportation Security

Approved by:

(SGD.) HON. LEANDRO R. MENDOZA
Secretary, Department of Transportation and Communications
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