Supreme Court E-Library
Information At Your Fingertips

  View printer friendly version

Pursuant to Executive Order (E.O.) No. 75 designating the Department of Transportation and Communications (DOTC) through the Maritime Industry Authority (MARINA) as the single administration in the Philippines responsible for oversight in the implementation of the 1978 International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW), as amended, the following Rules of Procedure in Administrative Investigation of Cases Involving Violations Committed by Maritime Training Institutions and Filipino Seafarers are hereby adopted:

I. OBJECTIVES:

1. To ensure compliance by Maritime Training Institutions (MTIs) and all seafarers with the 1978 STCW Convention, as amended.
2. To provide policies and procedures in the Administrative Investigation of Cases Involving Violations Committed by Maritime Training Institutions and Filipino Seafarers and to prescribe the corresponding Tables of Penalties.

II. COVERAGE:

This Circular shall apply to all Maritime Training Institutions (MTIs), Filipino seafarers and all concerned entities.

III. DEFINITIONS OF TERMS:

For the purpose of this Circular, the following terms are hereby defined:

1. Administration – refers to the Maritime Industry Authority (MARINA), as the single Administration in the Philippines responsible for oversight in the implementation of the 1978 STCW Convention, as amended.
2. Certificate of Course Accreditation – refers to the document issued by the Administration to a maritime training institution that has complied with all the requirements for accreditation of a maritime training course.
3. Complaint – refers to a sworn written statement containing concise and ultimate facts constituting the violation(s) by the respondent of any provision of MARINA circulars, rules and regulations, ruling, and orders in implementing the 1978 STCW Convention, as amended, duly signed by the aggrieved party or the complainant.
4. Fraudulent Document – refers to any false, fake, and spurious document issued by a maritime training institution and procured by Filipino seafarers.
5. Grave Offenses – refers to those offenses committed by the maritime training institution that will seriously affect the quality of training and will lead to the non-achievement of the course objective.
6. Less Grave Offenses – refers to those offenses that will not seriously affect the quality of training but are correctional in nature or some offenses or deficiencies that have been committed by means of mistake or fault.
7. Maritime Training Institutions (MTIs) – refers to duly established institutions, public or private, authorized by the Administration to offer maritime training courses in accordance with the 1978 STCW Convention, as amended and other applicable laws, rules and regulations.
8. Memorandum Report – refers to any official written report originating from any of the branches of the STCW Office, containing distinctly the facts constituting violation(s) by the respondent Maritime Training Institutions or seafarer of the provision of all MARINA circulars, rules and regulations, rulings and orders relating to the implementation of 1978 STCW Convention, as amended.
9. Pre-accreditation cases – refers to cases arising from evaluation of documents submitted by Maritime Training Institutions in their application for course accreditation.
10. Quality Standards System – refers to the documented policies, procedures, controls and internal quality assurance system, relating but not limited to training, assessment of competence and revalidation activities, designed to ensure the achievement of defined objectives of the training course in accordance with the requirements of the STCW Convention.
11. STCW Office – refers to the STCW Office of MARINA, which shall exercise oversight and supervisory functions over different agencies involved in the implementation and enforcement of the 1978 STCW Convention, as amended.
12. STCW Convention – refers to the 1978 International Convention on Standards of Training, Certification and Watchkeeping for Seafarers as amended, and its associated Code.
13. Summative Assessment – refers to the assessment conducted after the course to measure level of learning of trainees as per learning objectives.
14. Training Completion and Record of Assessment (TCROA) – refers to the prescribed document where the names of trainees who have completed the training course and the outcome of their assessment are recorded as certified by the qualified assessor and training director of an accredited Maritime Training Institutions.
15. Training Course – refers to the series of lessons composed of component modules to teach an individual the skills, knowledge and proficiency to acquire the required competences and be certified in accordance with the 1978 STCW Convention, as amended.

IV. JURISDICTION AND VENUE:

1. Jurisdiction. – The MARINA through the STCW Office shall exercise original and exclusive jurisdiction to hear and decide all cases involving pre-accreditation of training courses of all maritime training institutions, all cases arising out of violations by the maritime training institutions and Filipino seafarers of any circular, rules and regulations, ruling and order issued by MARINA in relation to all issues in the implementation of the 1978 STCW Convention, as amended.
2. Venue. – All cases arising out of violations by Maritime Training Institutions and Filipino seafarers of any MARINA circular, rules and regulations, ruling, order and decision shall be heard at the STCW Central Office or its Regional Offices, if applicable. In the case of reports, the same shall be investigated by the STCW Office.

V. FILING OF COMPLAINT

1. Who may file. – Any person or entity who has knowledge of any violation of MARINA circular, rules and regulations, ruling and order may file a complaint in writing and under oath against maritime training institutions or Filipino seafarers. The STCW Office on its own initiative or upon filing of a complaint or receipt of a memorandum report may conduct the necessary proceedings for the suspension, cancellation or revocation of the accreditation of courses of the maritime training institutions and/or disciplinary actions against seafarers.
2. Caption and Title. – The complaint shall be filed in accordance with the following captions:

   Maritime Industry Authority
   STCW OFFICE
   Manila

   MARINA- STCW OFFICE	Case No. ____________ For violation of:
   - versus -
   Name of the Maritime Training Institution/
   Name of the Seafarer
   x ---------------------------x
   Respondent

3. Contents of the Complaint or Report. – All complaints and reports shall be under oath and must contain, among others, the following:
1. Name and address of the complainant/s.
2. Name and address of the respondent.
3. The nature of the complaint.
4. The substance, cause/grounds of the complaint.
5. Where and when the action complained of happened.
6. The relief sought.

All pertinent papers or documents in support of the complaint must be attached whenever possible. The complaint shall be under oath and shall be administered by any officer authorized by law.

4. Docket and Assignment of cases. – Complaints duly received shall be docketed, numbered and assigned to a Hearing Officer of the STCW Office.

VI. ACTION UPON THE COMPLAINT

1. Answer/Counter Affidavit. – Upon receipt of the complaint, the STCW Office through its Executive Director shall issue a Show Cause Order (SCO) directing the respondent/s to file a Verified Answer/Counter-Affidavit in three (3) legible copies within ten (10) calendar days and not a Motion to Dismiss from receipt of the SCO, incorporating therein all relevant documents of its defense/s, and attaching thereto proof of service to the complainant/s. The answer shall be deemed filed on the date of receipt stamped thereon, if filed personally, or on the date stamped on the envelope filed through registered mail.
2. Failure to File Answer/Counter-Affidavit. - Failure to file answer will constitute a waiver on the part of the respondent and hearing or investigation shall proceed ex-parte.
3. Authority to Issue Subpoena Duces Tecum and Subpoena Ad Testificandum. The STCW Office shall issue subpoena duces tecum or subpoena ad testificandum in the course of the investigation of the case as may be necessary in accordance with procedural law.
4. Failure or Refusal to Obey Subpoena Duces Tecum and Subpoena Ad Testificandum. – The conduct of courses of maritime training institution who fails or refuses to obey the Subpoena Duces Tecum and Subpoena Ad Testificandum shall be suspended until compliance of the directive or order from the STCW Office. This is without prejudice to the outcome of the investigation wherein the proper penalty may be imposed.
5. Proof of Completeness of Service. – The return is prima facie proof of the facts stated therein. Service by registered mail is complete upon receipt by the addressee or its agent; but if the addressee or agent fails to claim his mail from the post office within five (5) calendar days from date of last notice of the postmaster, service shall take effect after such time.
6. Motion for Extension. – Only one motion for extension of time to file Answer/Counter-Affidavit shall be allowed. The extension shall not exceed ten (10) calendar days from receipt of the order granting it.
7. Fact-Finding Investigation or Preliminary Conference if Necessary. – The Hearing Officer may summon the parties for a fact-finding investigation or to a conference where he/she may propound questions to the parties and to interview any possible witnesses. The Hearing Officer shall maintain minutes of the proceedings which shall be signed by the parties and their counsels, if any, and shall form part of the records of the case.
8. Authority to Initiate Clarificatory Questions. – At any stage of the proceedings and prior to the submission of the case for resolution, the Hearing Officer may initiate clarificatory questions to further elicit facts or information, including but not limited to the subpoena of relevant documentary evidence.
9. Summary Judgment. – Should the Hearing Officer find upon consideration of the answers, counter-affidavits and evidence submitted that a resolution or decision may be rendered thereon, the case shall be deemed submitted for judgement on the merits.
10. Nature of Proceedings. – The proceedings shall be non-litigious in nature, subject to the requirement of due process, the technicalities of law and procedure may be dispensed with except that the observance of the reglementary period shall be strictly complied with. The Hearing Officer may avail himself/herself of all reasonable means to ascertain the facts of the case, including ocular inspection where appropriate, and examination of informed and expert witnesses.
11. Effects of Withdrawal/Desistance. – The withdrawal or desistance of the complainant shall not bar the STCW Office from proceeding with the investigation on violations of the maritime training institutions or seafarer of the existing MARINA circulars, its implementing rules and regulations, rulings and orders. The STCW Office shall act on the case as may be merited by the result of the investigation and impose the corresponding penalty upon the respondent.
12. Suspension of Accreditation of Programs and Training Courses pending Investigation. – Pending investigation of the violations complained of and upon notice, the accreditation of the programs or training course may be suspended for a period not exceeding the imposable penalties under the Table of Penalties on the following grounds:
    1. There exists reasonable ground to believe that the continued conduct of the program or training course will lead to further violations or adversely affect the training or otherwise prejudice national interest.
    2. There is a prima facie case for violation of the MARINA Circulars, its implementing rules and regulations or any issuance of the MARINA, rulings and orders where the evidence of culpability is strong. The Executive Director of STCW Office may issue an order lifting or modifying the Order of Preventive Suspension (OPS) as the circumstances may warrant.
13. Resolution of the Case. – The Hearing Officer shall within thirty (30) calendar days from submission of the case submit its recommendation to the Executive Director.
14. Who may Issue Order/Decision or Resolution. - Only the Executive Director or the duly designated Officer in Charge of the STCW Office may issue suspension, cancellation or revocation orders of the accreditation of training courses or any disciplinary actions against Filipino seafarers. The Executive Director shall render judgment and impose the prescribed penalties herein provided. The judgment rendered by the Executive Director or the designated Officer in Charge shall be final and executory.
15. Motion for Reconsideration – Only one (1) Motion for Reconsideration (MR) shall be filed by an aggrieved party at the STCW Office within 10 calendar days from receipt of the Order/Resolution/Decision. However, an Order of Suspension for one (1) month shall not be subject to any Motion for Reconsideration or Appeal and the said Order shall be immediately executory.
16. Suspension of Documentary Processing. - The STCW Office may order the suspension of the processing of any documentation pertaining to a respondent maritime training institution or Filipino seafarer filed by during the pendency of the investigation/hearing involving concerned respondent.
17. Effects of Order of Suspension, Cancellation or Revocation of Accreditation of Programs or Training Courses. – An order of suspension, cancellation or revocation shall have the effect of suspending or terminating all activities of the maritime training institution pertaining to its particular accreditation of training course which is the subject of the case. The Administrator may seek the assistance of other government institutions, agencies or offices to ensure that the suspension, cancellation or revocation orders are properly implemented.
18. Institution of Criminal Offense. – The MARINA or any aggrieved party, may initiate corresponding criminal action with the appropriate Office arising from any act of false documentation and misrepresentation in application of accreditation of training course by a maritime training institution and securing certificates of proficiency by Filipino seafarers.

VII. REVIEW/ APPEAL

1. Jurisdiction. – The Administrator shall have exclusive jurisdiction to review the Orders, Decisions and Resolutions of the Executive Director of the STCW Office.
2. When and Where to File. – A Petition for Review in three (3) legible copies shall be filed within fifteen (15) calendar days from receipt of the Order at the STCW Office.
3. Notice of Appeal. – A Notice of Appeal shall be filed by the aggrieved party with the STCW Office. The Notice of Appeal shall indicate the parties to the appeal, the judgment or final order or part thereof appealed from, and the material dates showing the timeliness of the appeal.
4. Appeal Fee. – The appellant or petitioner shall pay an appeal fee of One Thousand Pesos (P1,000.00) and the copy of the receipt hereof shall be attached to the appeal.
5. Effects of Filing a Petition for Review. – The filing of a timely Petition for Review or Appeal shall stay the execution of the Order of suspension, cancellation or revocation.
6. Transmittal of the Records of the Case on Petition for Review. – The STCW Office shall transmit the entire records of the case, together with the Petition for Review filed by the party to the case to the Office of the Administrator within fifteen (15) days from receipt of the same.
7. Decision of the Administrator. – The order, decision or resolution of the Administrator shall be final and unappealable.

VIII. Grounds for the Filing of Complaint Against Maritime Training
Institutions and The Corresponding Table Of Penalties

The following offenses and corresponding penalties shall be imposed to erring Maritime Training Institutions:

The amount of the accreditation fee for a particular training course shall be the basis of the amount of fine to be imposed against Maritime Training Institutions. The schedule of payment for accreditation fees attached as Annex “A”^[*] or its amendments if necessary shall be the basis of the amount of fine to be imposed.

GRAVE OFFENSES	PENALTY
a. Engaging in act/s of misrepresentation for the purpose of securing accreditation or renewal thereof, such as giving false testimonies or falsified documents;	1st offense- Disqualification to Apply for Accreditation six (6) months from the receipt of the decision/order or resolution; If renewal, revocation of the previous Accreditation; 2nd offense- Disqualification to Apply for Accreditation;
b. Engaging in act/s of misrepresentation for the purpose of securing accreditation of instructors and, assessors or renewal thereof, such as giving false testimonies or falsified documents;	1st offense- Disqualification to Apply for Accreditation of instructors and, assessors six (6) months from the receipt of the decision/order or resolution; If renewal, revocation of the previous Accreditation; If instructors, assessors and training directors have participated in the misrepresentation-disqualification to apply for accreditation as instructor, assessor and training directors six (6) months from the receipt of the decision/order or resolution; 2nd offense- Disqualification to Apply for Accreditation;
c. Misrepresentation or submission of falsified documents for purposes of securing COP / COC.	1st offense –fine equivalent the amount of accreditation fee of that particular course and three (3) months suspension; 2nd offense –fine which is double the amount of accreditation fee of that particular course and six (6) months suspension; 3rd offense – Revocation of the particular course;
d. Accepting enrolees, offering or conducting programs or training courses not accredited by the STCW Office or with expired accreditation.	1st offense – The Maritime Training Institution shall pay a fine equivalent to the amount of accreditation fee of that particular course + disqualification to apply for Accreditation one (1) month from the receipt of decision; 2nd offense – fine which is double the amount of accreditation fee of the particular course and disqualification to Apply for Accreditation three (3) months from the receipt of decision; 3rd offense- perpetual disqualification to apply for accreditation of that particular course;
e. Hiring, employing or engaging the services of an Instructor and, Assessors without securing accreditation from STCW Office or the accreditation of such instructors and assessors has been expired.	1st offense – fine equivalent to the amount of accreditation fee of that particular course + Three (3) months suspension to conduct the said training course; 2nd offense – fine which is double the amount of accreditation fee of that particular course and Six (6)months suspension to conduct the said training course; 3nd offense – Revocation of Accreditation and perpetual disqualification from applying for accreditation of the said training course;
f. Issuing training certificates to trainees without undergoing actual training and passing the assessment.	1st offense –fine equivalent to the amount of accreditation fee of that particular course and six (6) months suspension; 2nd offense – fine which is double the amount of accreditation fee of that particular course and one (1) year suspension; 3rd offense – Revocation of accreditation of that particular training course and perpetual disqualification from applying for accreditation of the said training course;
g. Conducting trainings and assessment activities other than the place authorized by the STCW Office.	1st offense – fine equivalent to the amount of accreditation fee of that particular course and One (1) month suspension; 2nd offense – fine which is double the amount of accreditation fee of that particular course and three (3) months suspension; 3rd offense – fine which is triple the amount of accreditation fee of that particular course + six (6) months suspension;
h. Enrolling a trainee in a particular training course who does not meet the entry requirement for the course.	1st offense – fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 2nd offense – fine which is double the amount of accreditation fee of that particular course three (3) months suspension; 3rd offense – fine which is triple the amount of accreditation fee of that particular course and six (6) months suspension;
i. Conducting training in violation of the cease and desist or suspension order of the STCW Office	1st offense –fine equivalent the amount of accreditation fee of that particular course and three (3) months suspension; -non-recognition of the training and assessment conducted by the erring Maritime Training Institution; 2nd offense –fine which is double the amount of accreditation fee of that particular course and six (6) months suspension; -non-recognition of the training and assessment conducted by the erring MTI; 3rd offense – Revocation of the particular course which is the subject of the cease and desist order and perpetual disqualification from applying for accreditation of the said training course; -non-recognition of the training and assessment conducted by the erring MTI;
j. Non-observance of the required course intake limitation or the required number of trainees during the conduct of the training, and assessment.	1st offense –fine equivalent the amount of accreditation fee of that particular course and three (3) months suspension; 2nd offense –fine which is double the amount of accreditation fee of that particular course and six (6) months suspension; 3rd offense – Revocation of the particular course and perpetual disqualification from applying for accreditation of the said training course;
k. Incomplete or non-functioning training equipment and facilities.	1st offense –fine equivalent the amount of accreditation fee of that particular course and three (3) months suspension; 2nd offense –fine which is double the amount of accreditation fee of that particular course and six (6) months suspension; 3rd offense – Revocation of the particular course;
l. Non-observance of policies and procedures of the Quality System.	1st offense –fine equivalent the amount of accreditation fee of that particular course and three (3) months suspension; 2nd offense –fine which is double the amount of accreditation fee of that particular course and six (6) months suspension; 3rd offense – Revocation of the particular course;
m. Allowing Instructors to conduct summative assessment of its own class for the purpose of certification.	1st offense –fine equivalent the amount of accreditation fee of that particular course and three (3) months suspension; 2nd offense –fine which is double the amount of accreditation fee of that particular course and six (6) months suspension; 3rd offense – Revocation of the particular course;
n. Failure to observe the guidelines in the assessment of competence and proficiency as per assessment manual.	1st offense –fine equivalent the amount of accreditation fee of that particular course and three (3) months suspension; 2nd offense –fine which is double the amount of accreditation fee of that particular course and six (6) months suspension; 3rd offense – Revocation of the particular course;
o. Failure to submit enrolment, training completion and record of assessment (TCROA) within three days from assessment.	1st offense –fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 2nd offense –fine which is double the amount of accreditation fee of that particular course and three (3) months suspension 3rd offense – fine which is triple the amount of accreditation fee of that particular course and six (6) months suspension;
p. Failure to comply with any of the responsibilities of Maritime training Institute as provided under the Rules and Regulation of STCW Office	1st offense –fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 2nd offense –fine which is double the amount of accreditation fee of that particular course and three (3) months suspension; 3rd offense – fine which is triple the amount of accreditation fee of that particular course and six (6) months suspension;
q. Non-compliance with orders, instructions, directive and issuances of STCW Office	1st offense –fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 2nd offense –fine which is double the amount of accreditation fee of that particular course and three (3) months suspension; 3rd offense – fine which is triple the amount of accreditation fee of that particular course and six (6) months suspension;
LESS GRAVE OFFENSE	PENALTY
a. Deviation from the prescribed Timetable, detailed teaching syllabus and Instructor’s Guide (IG) for each particular training program without proper notation in the course monitoring instrument.	1st offense – fine which is half of the amount of accreditation fee of that particular course and stern warning; 2nd offense – fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 3rd offense- fine which is double the amount of accreditation fee of that particular course and three (3) months;
b. Failure to accommodate walk-in applicants for assessment without any valid cause.	1st offense – fine which is half of the amount of accreditation fee of that particular course and stern warning; 2nd offense – fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 3rd offense- fine which is double the amount of accreditation fee of that particular course and three (3) months;
c. Failure to correct the non-conformances noted by the Inspection and Monitoring Team within the prescribed period in accordance with the specific MARINA Circular providing such rules	1st offense –stern warning with condition to comply; 2nd offense – fine which is half of the amount of accreditation fee of that particular course; 3rd offense – fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension;
d. Failure to submit enrolment report on or before the start of training.	1st offense – fine which is half of the amount of accreditation fee of that particular course and stern warning; 2nd offense – fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 3rd offense- fine which is double the amount of accreditation fee of that particular course and three (3) months;
e. Failure to maintain prescribed administrative requirements in accordance with the rules and regulation of STCW Office	1st offense – fine which is half of the amount of accreditation fee of that particular course and stern warning; 2nd offense – fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 3rd offense- fine which is double the amount of accreditation fee of that particular course and three (3) months suspension;
f. Failure to notify STCW Office of any changes made by the Maritime Training Institution in accordance with training system procedures.	1st offense – fine which is half of the amount of accreditation fee of that particular course and stern warning; 2nd offense – fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 3rd offense – fine which is double the amount of accreditation fee of that particular course and three (3) months suspension;
g. Failure to utilize the required classrooms / laboratory area.	1st offense – fine which is half of the amount of accreditation fee of that particular course and stern warning with condition to comply; 2nd offense – fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 3rd offense – fine which is double the amount of accreditation fee of that particular course and three (3) months suspension;
h. Non-availability of the required textbooks and teaching aids	1st offense – fine which is half of the amount of accreditation fee of that particular course and stern warning with condition to comply; 2nd offense – fine equivalent the amount of accreditation fee of that particular course and one (1) month suspension; 3rd offense- fine which is double the amount of accreditation fee of that particular course and three (3) months suspension;

IX. Grounds for the Filing of Complaint Against Filipino Seafarers and The Corresponding Table Of Penalties - An administrative complaint against Filipino Seafarers may be filed on the following grounds with the corresponding penalties:

Offense	Penalty
1. Engaging in any act/s of misrepresentation for purpose of securing certificate of proficiency or competency such as giving false testimonies or falsified documents;
a. Ratings (support level)	1st offense – P5,000.00 and Disqualification to Apply for Certificate of Proficiency (COP) for one (1) month from the receipt of the decision/order or resolution; 2nd offense – P10,000.00 and Disqualification to Apply for Certificate of Proficiency (COP) for three months (3) from the receipt of the decision/order or resolution; 3rd offense – perpetual disqualification to apply for Certificate of Proficiency (COP);
b. Officer	1st offense – P10,000.00 and Disqualification to Apply for Certificate of Proficiency (COP) for three (3) months from the receipt of the decision/order or resolution; 2nd offense – P15,000.00 and Disqualification to Apply for Certificate of Proficiency (COP) for six months (6) from the receipt of the decision/order or resolution; 3rd offense – perpetual disqualification to apply for Certificate of Proficiency (COP);
2. Submission, procurement, holding of spurious, fake, forged or false documents;
a. Ratings (support level)	1st offense – P5,000.00 and Disqualification to Apply for Certificate of Proficiency (COP) for one (1) month from the receipt of the decision/order or resolution; 2nd offense – P10,000.00 and Disqualification to Apply for Certificate of Proficiency (COP) for three months (3) from the receipt of the decision/order or resolution; 3rd offense – perpetual disqualification to apply for Certificate of Proficiency (COP);
b. Officer	1st offense – P10,000.00 and Disqualification to Apply for Certificate of Proficiency (COP) for three (3) months from the receipt of the decision/order or resolution; 2nd offense – P15,000.00 and Disqualification to Apply for Certificate of Proficiency (COP) for six months (6) from the receipt of the decision/order or resolution; 3rd offense – perpetual disqualification to apply for Certificate of Proficiency (COP);

X. REPEALING CLAUSE:

Maritime Training Council (MTC) Resolution No. 8, Series of 2000, and all other issuances that are inconsistent with the provisions of this MARINA Circular are hereby superseded, repealed or amended accordingly.

XI. EFFECTIVITY:

This MARINA Circular shall take effect fifteen (15) days after its publication once in a newspaper of general circulation.

BY AUTHORITY OF THE BOARD

(SGD.) ATTY. NICASIO A. CONTI
Officer-In Charge

---

^[*] Text Available at the Office of the National Administrative Register, U.P. Law Complex. Diliman, Quezon City.