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(NAR) VOL. 19 NO. 2 / APRIL - JUNE 2008

[ LTO MEMORANDUM CIRCULAR NO. AHS-2008-984, June 10, 2008 ]

SPECIFIC TARGETS FOR QUALITY OBJECTIVES



As prescribed in the Specific Targets for Quality Objectives of the Quality Management System (QMS), the following targets in the processing of license transactions should be observed by all concerned:

TRANSACTION
TARGET PROCESSING TIME
  
1.New driver's licenses, conductor's licenses and other license transactions requiring examination
within four (4) hours or 240 minutes
  
2.Plain renewals at DLRCs/License Section
30 minutes
  
3.Student Permit
30 minutes
  
4.Renewal of driver's licenses, conductor's licenses and other transactions not requiring examinations:
2 hours or 120 minutes
  
5.Certification:
within 2 days

Adopted: 10 June 2008

(SGD.) ALBERTO H. SUANSING
Assistant Secretary
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