523 Phil. 199
CALLEJO, SR., J.:
In view of the findings of SFMC, RSCI confronted its employees who denied any involvement in the anomalies unearthed by SFMC. RSCI was impelled to give a 50% discount to SFMC. Thus, SFMC paid only P23,995.58 of the total billing.
- There was a very large discrepancy in consumption of gasoline per comparison with previous gasoline station retained. Based on the comparative Gasoline Consumption Analysis (Exh. 1), the increase is 1,279.63 liters or 46% while there is a decrease in the number of trips average per month. The basis of comparison is on the same number of trucks and truck type and plate number.
- Based on the Consumption analysis per truck on a per transaction basis, there were several inconsistencies on unit cost/per liter used purchased on the same date by different trucks (Exh. B).
- A major difference in unit cost purchased on the same day of 10/19 is on TTG-299 having P/13.9335/liter whereas the other averages P/14.3420, WGG-442 purchased 59.09 liters in the total amount of P/860.30 with unit cost of P/14.5591, while other purchased on the same date (10/18) averages unit cost of P/14.3413 (Exh. B--**).
- As compared with the gasoline consumption in November 2000 with the previously retained gasoline (Petron), majority of the trucks have lower consumption as compared with the June to October consumption. (see Exh. A).
- There appeared to be an excess in the fuel tank capacity as loaded against the number of liters loaded in the station (see Exh. C).[6]
However, Ligaya Machica, Rossini Losabe, Analyn Basas, Harry Flores, Cesar Lero, Nilo Villarmente, Annabella Flores and Ralph Tapado refused to sign the Memorandum. Instead, they wrote "ayaw" on the spaces where they were supposed to acknowledge having read and understood the same.[9]
To: ALL PERSONNEL CONCERNED Subject: San Francisco Mirror Corp. #43 De Vera St., SFDM, Quezon City Ang dating customer na ito ay hindi na bumibili ng mga fuels (Diesel at Gasolina) mula pa noong OCTOBER 2000. Ang dahilan ay nagkaroon ng PANDARAYA sa mga transactions. (Tingnan at basahin ang nakalakip na letter ng San Francisco Mirror Corp.) Ang PANDARAYA at SABWATAN ay pinatunayan ng San Francisco Mirror Corp. sa mga sulat na pag-amin ng kanilang empleyado.Dahil sa nangyaring ito, ang naging resulta ay ang mga sumusunod: 1)Umalis ang San Francisco sa atin, nawalan ng "good customer" ang istasyon 2)Inalis/tinanggal ang mga empleyadong kasama sa pandaraya at sabwatan 3) Sinabihan ang ibang customers tungkol sa sabwatan sa pandaraya at nasira ang "Goodwill" ng istasyon 4) Ang utang nila P47,991.15 naiwan noong October 2000 pa ay nitong March 20, 2001 lang binayaran (or after SIX MONTHS) at kalahati lang o P23,995.58 ang ibinayad 5) Dahil sa wala namang aamin sa pandarayang ito, ang mga may kaugnayan o nakakaalam sa nangyari ay mag-share sa hindi binayaran ng customer Sana ay huwag nang gagawin uli ito sa ibang customers at tigilan na ang ganitong masamang gawain. Siguradong hindi mabuti ang mangyayari sa mga gawaing ito! _____________________
Roosevelt Servicenter Inc.March 23, 2001[7]
Nabasa ko at naintindihan ang memo tungkol sa SAN FRANCISCO MIRROR CORP. na kasama sa pahina 1.[8]
WHEREFORE, premises considered, it is most respectfully prayed that judgment be rendered declaring that complainants were illegally dismissed, and ordering respondents to solidarily pay complainants full backwages, underpayment, illegally deducted amounts, service incentive leave pay, 13th month pay, moral and exemplary damages, and attorney's fees as discussed above.For their part, RSCI and Dizon asserted that the complainants were not dismissed from their employment, but were merely told to take three to seven days off to decide whether to agree to share in the loss sustained by RSCI. They investigated the reported anomalous transactions and confirmed that, indeed, employees of SFMC and the complainants had, for six months, conspired to commit the acts complained of.[14] They even sought the help of the Barangay Lupon so that the contents of the Memorandum could be explained to the complainants, but the scheduled conference had to be cancelled due to the filing of the complaints for illegal dismissal. They claimed that the complainants were never dismissed but stopped reporting for work and had, thus, abandoned their posts.[15]
Other reliefs just and equitable are likewise prayed for.[13]
WHEREFORE, premises considered, judgment is hereby rendered declaring that complainants were illegally dismissed, and ordering respondents to reinstate complainants to their former positions, and to pay them (for purposes of appeal, backwages is tentatively computed):
a. | LIGAYA MACHICA: | |||
1. | Backwages from March 23, 2001 to August 23, 2001 (P218.00 x 26 days x 17 mos) | P96,356.00 | ||
2. | 13th month pay (96,356/12 mos.) | 8,029.66 | ||
3. | Illegal deduction | 500.00 | ||
4. | Moral damages | 10,000.00 | ||
5. | Exemplary damages | 5,000.00 | ||
b. Rossini Losabe, Analyn V. BasaR, Harry G. Flores, CeAsar M. Lero, Nilo S. Villarmente, Annabella E. Flores and Ralph Q. Tapado, (For each of them): | ||||
1. | Backwages from March 26, 2001 to August 26, 2001 (P218.00 x 26 days x 17 mos. x complainants)...... | P674,492.00 | ||
2. | 13th month pay (P8,029.66 x 7 complainants)...... | 56,207.62 | ||
3. | Illegal deduction (P500.00 x 7 complainants)........ | 3,500.00 | ||
4. | Moral Damages (P10,000 x 7 complainants)........ | 70,000.00 | ||
5. | Exemplary damages (P5,000.00 x complainants).. | 35,000.00 | ||
P959,085.28 | ||||
plus ten percent (10%) of the total award as attorney's fees. | ||||
SO ORDERED.[18] |
WHEREFORE, the foregoing premises considered, the finding of illegal dismissal by the Labor Arbiter is SET ASIDE.The complainants filed a Motion for Reconsideration which the NLRC denied for lack of merit.[20]
The complainants are hereby ordered to report back for work within ten (10) days from receipt of this resolution otherwise they shall be deemed to have forfeited their jobs; and the respondents are also ordered to accept them to their former or substantially equal positions, but without backwages.
The awards for moral and exemplary damages are DELETED for lack of factual and legal bases.
However, the awards for the complainants-appellees' propertionate (sic) 13th month pay for the period of 01 January 2001 up to 24 March 2001, and for the refund of the PhP500.00 deduction made from their March 2001 salary, are AFFIRMED.
SO ORDERED.[19]
Nonetheless, despite petitioners' refusal to sign said memorandum, Odilon Dizon gave petitioners ample time to study the memorandum and if necessary to take a 3 to 7 days leave and thereafter to inform said Odilon Dizon of their reservations or their need for further clarification regarding the memorandum.Petitioners, however, maintain that, as ruled by the Labor Arbiter -
Said memorandum was issued on 23 March 2001 (Friday). However, petitioner Ligaya R. Machica and petitioners Rossini D. Losabe, et al., precipitately filed their Complaint with the NLRC on 26 March 2001 (Monday) and 28 March 2001 (Wednesday). In fact, while the petitioners were still studying the memorandum in question, private respondents requested the Lupon ng Tagapamayapa of Barangay San Francisco del Monte to explain said memorandum to petitioners so that they could be enlightened by a disinterested party. However, on the date set for the conference, petitioners informed the Barangay Lupon that they have already filed a complaint with the NLRC resulting in the cancellation of said conference.
Considering the foregoing circumstances, Labor Arbiter Nambi erred in making the unfounded conclusion, not supported by substantial evidence, that "it is more in consonance with logic and ordinary human experience to accept complainants" claim that they were dismissed by Dizon." We are not convinced by the bare claim of petitioners that they were illegally dismissed by Odilon Dizon for not signing the memorandum. We take serious note that this is not the first time that a customer of private respondent RSCI was cheated by the latter's employees. In a handwritten memorandum of management dated 17 April 1999, addressed to all its personnel, it appears that Hebron, another customer of private respondent RSCI, complained that it was also victimized by the dishonest acts of RCSI's employees (the liters of gasoline indicated in the withdrawal slips were altered), which set off the issuance of a similar memorandum from management to protect the customers, as well as its business interests. Said earlier memorandum was signed by the employees, including six (6) of the petitioners, as patunay na naintindihan ang memong ito." If said memorandum dated 17 April 1999 which is more or less similar in tenor as the questioned memorandum of 23 March 2001 was meant to terminate the employees who signed the same for being an admission of guilt, how come the said six (6) petitioners continued to be employed despite having signed the same in 1999?
It is undisputed that the matter was brought to the attention of the Lupon ng Tagapamayapa of Barangay San Francisco del Monte to defuse the situation. The proceedings before the Lupon are non-adversarial in nature. If indeed private respondents were bent on terminating the petitioners from their jobs for not signing the questioned memorandum or constructively dismissing petitioners by asking them to take a short leave, there would have been no necessity for private respondent to refer the matter to a disinterested party to help explain the memorandum to petitioners. It appears from the record that it was petitioners' immediate filing of their complaints with the NLRC which cancelled the conference before the Lupon.[22]
x x x [I]t is not true, contrary to records, that petitioners were studying the memorandum when respondents went to the Barangay, for, as petitioners repeatedly stressed, they were dismissed, not just asked to take a leave and study the memorandum; and b) there is no proof that the purpose of respondents in going to the Barangay is to explain the memorandum. That is mere assertion without proof. There is really no sense for respondents to go to the Barangay only for the purpose of securing the Barangay official's services to clarify or explain the memorandum to petitioners, for the memorandum is self-explanatory.The rule is that one who alleges a fact has the burden of proving it; thus, petitioners were burdened to prove their allegation that respondents dismissed them from their employment.[24] It must be stressed that the evidence to prove this fact must be clear, positive and convincing.[25] The rule that the employer bears the burden of proof in illegal dismissal cases finds no application here because the respondents deny having dismissed the petitioners.
In any event, such Barangay conference cannot be used as an evidence that petitioners were not dismissed. On the other hand, the fact that petitioners immediately filed complaints for illegal dismissal with NLRC only shows that they were indeed dismissed, not just asked to take a leave and study the memorandum. Along this line, the Labor Arbiter's disposition has to be sustained, being in harmony with reason.[23]
Read in its entirety, the Memorandum reflects the GOOD FAITH of the employer in resolving a discovered anomaly. First, it is a declaration of AMNESTY and FORGIVENESS; it did not name names; it did not state that the guilty ones will be pursued and punished. Second, it asked for SHARING among the employees for the loss due to the discovered anomaly. Third, it indicated a POSITIVE BUSINESS DIRECTION as it exhorted the employees from participating in similar anomalies henceforward.The NLRC can hardly be faulted for grave abuse of discretion amounting to excess or lack of jurisdiction in its analysis of the Memorandum of respondent Dizon, and in concluding that, indeed, petitioners were not dismissed from their employment. After all, grave abuse of discretion implies a capricious and whimsical exercise of judgment as is equivalent to lack of jurisdiction, or, when the power is exercised in an arbitrary or despotic manner by reason of passion or personal hostility; and it must be so patent and gross as to amount to an evasion of positive duty enjoined or to act at all in contemplation of law. It is not sufficient that a tribunal, or quasi-judicial agency of the government, in the exercise of its power, abused its discretion; such abuse must be grave.[27]
Thus, given the true import of the subject Memorandum, it is easy to uphold the respondents position that there is no illegal dismissal.
We fully agree with their argument, thus:xxxx
4.03 The key to the Labor Arbiter's ruling of illegal dismissal appears to stem from the memorandum issued by appellants dated March 23, 2001. xxx
4.04 On closer examination, there is nothing in said memorandum to support the Labor Arbiter's findings and ruling of illegal dismissal.
4.04.01 The first paragraph is simply a prefatory statement stating facts and summarizing the contents of the December 21, 2000 letter of SFMC to appellants. xxx
4.04.02 The second paragraph likewise gives certain facts. Subparagraphs 1 to 4 merely states facts. Subparagraph 5 merely states that those who are involved or who knew about the anomaly will share in the portion of the billing unpaid by the customer.
4.04.03 Finally, the third paragraph merely requests the employees in general not to repeat the anomaly to other customers, and to stop the anomalous acts. It closes with a reminder that the anomalous acts would do no good. The SFMC reaction stated in the memorandum is a case in point.
4.05 There is nothing in the memorandum from which a conclusion of termination may be inferred. There is also nothing in the memorandum that determines guilt in anybody. In fact, the memorandum is addressed to all employees in general.
4.06 Contrary to the Labor Arbiter's finding about the supposed oral dismissal, indications of the facts of the case point to the truth that there was no such oral dismissal, and the claim is just a ruse of the complainant-appellees to prop a cause of action against appellants.
4.07 There is no reason why appellants should have issued the memorandum if it intended to orally dismiss appellees. In fact, none of those who signed the memorandum were dismissed by appellants.
4.08 The words of the memorandum clearly point to the fact that there will be no termination of services, as the memorandum even requests that the anomalous transactions be discontinued.
4.09 The suggestion of a leave of absence which in no case was imposed upon any of the employees, and which fact the Labor Arbiter adverts in his decision, also shows that there is no termination. There is no reason why appellants will even suggest a leave when appellants had supposedly 'orally dismissed' appellees.
4.10 Finally, the recourse to the Lupon is a further attempt by appellants to come to an understanding with the employees regarding the memorandum. There is no reason why appellants had to request the intervention of the Lupon when it had supposedly "orally dismissed" appellees.
4.11 Taking al of these in stride, it is clear that contrary to the Labor Arbiter's finding that there was a supposed oral dismissal, there was none. The existence of the memorandum, the nature of its contents, the continuation of the employment of all those who signed the memorandum, the suggestion of a leave of absence, and the recourse to the Lupon, all indicate that there was no intention of appellants to dismiss appellees.
4.12 On the contrary, it is now clear that the claim of an oral dismissal by appellees is a ruse to excuse the fact that they jumped the gun on appellants. Fearing, maybe out of guilt, that an investigation may be forthcoming to determine who were involved, but only for the purpose of sharing the unpaid portion of the bill AND NOT A TERMINATION, the appellees posthaste ran to the NLRC and because they outran the law, lied [or] fabricated a story that appellants had supposedly "orally dismissed" them.[26]